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These Terms and Conditions govern the use of wabi-sabi.com.au and the purchase of any goods from it.  This website is owned and operated by Uemporia Pty Ltd.  Should you have any questions regarding the use of wabi-sabi.com.au please e-mail us at Service@wabi-sabi.com.au prior to ordering from this website.

By accessing, using or browsing Wabi-Sabi's online store, you agree to be bound by all terms, conditions, disclaimers and limitations of liability and all policies mentioned on wabi-sabi.com.au ("Terms and Conditions").  Please read these carefully:

Please also read our Shipping and Returns policy

Uemporia reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time with out providing notice to you.  Your usage of this site and placement of an order indicate, you acknowledge that you have read and understood these Terms and Conditions.

Privacy Policy

At Uemporia your privacy is our priority. Our privacy pledge is that information given to us will only be used to enhance your shopping experience, resulting in a more personalised service to you. We are fully committed to protecting your privacy.

Any personal information that you submit will be used simply to process your orders and is protected by our secure server.

We are not involved in the selling, trading or alternative unauthorised use of personal information. We promise that we will not pass on your personal details to any other organisations.

It is our promise that there is nobody more important to us than you, and that we will provide you with absolute shopping privacy.
More information on privacy legislation is available from the Federal Privacy Commissioner at http://www.privacy.gov.au/



Security Information:
Your security is important to us. Therefore we have adopted the following measures to help ensure your security when shopping with us:

  1. Online security
    We accept Visa and Mastercard for online purchases. When you enter your personal and credit card details over the internet, they are transferred to our bank's payment gateway via encryption using SSL technology and are therefore safe from interception and tampering. We do not hold or store your credit card details.
  2. Prevention of the use of stolen credit card numbers on our system
    To prevent the use of stolen credit card numbers being used on our site we require you the customer to enter the three digit (CVV number) on the back of your card during your purchase transaction with us. Stolen receipts used to obtain credit card numbers and expiry dates do not state CVV numbers.
  1. Verification of legitimate card holder
    Additionally, TO PROTECT YOU, GOODS WILL NOT BE SHIPPED UNTIL WE VERIFY THAT YOU ARE THE LEGIMATE CARD HOLDER (even though your card may have been successfully processed). This process does not take long.

    This is a security measure to help prevent a person/s profiting in the use of stolen credit cards to purchase goods. Therefore we reserve the right to ring you and/or check with your bank to ensure that you are the legitimate cardholder (and not in possession of a stolen credit card). In cases, where we find that your credit card has been stolen, we will immediately notify you and your bank to arrange credit to your card for the cost of the goods illegally purchased. No goods will sent until verification.


All products are shown in Australian Dollars.
If you are ordering outside of Australia you can still pay via credit card as your bank will convert the amount from Australian dollars to your currency.

Information Provided by You
If you purchase goods and services from wabi-sabi.com.au we will require you to provide your name, address, e-mail address, credit card number or other details ("customer information'). We may subsequently require further details to enable the processing of any orders that you make in-line with our security policy and to ensure that we send what you ordered to your correct address. You agree to provide Uemporia with current, complete and accurate customer information when asked to do so by the website or an employee of Uemporia.



Placing and Accepting Orders
You can pay by credit card (via the web or by phone) or by direct deposit. During the checkout process simply choose to either pay with a credit card over the web, or request a 'phone order' or 'direct deposit order' and we will call you on the number you specify or e-mail you with our account details.

We accept payment with the following credit cards: MasterCard and Visa.

Orders will not be despatched until payment in full has been received and Uemporia is satisfied with the integrity of the order in accordance with our security policies.

Without limiting the operation of any other Terms and Conditions herein, Uemporia is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product. Placement of an order by you constitutes an offer to enter into an agreement with us ("your offer"). We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.



Product Information
Prices of goods and services and delivery and other charges displayed on the Wabi-Sabi website are current at the time of display. We take every reasonable care to ensure accuracy of all products listed. However, we do not accept liability for any errors in pricing and description. Pricing and stock availability is subject to change anytime without notice.



Cancellation by Us
We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.



Limitation of Liability
Any liability of Uemporia in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Uemporia, be limited to:

  1. in relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost obtaining equivalent goods; and
  2. in relation to services, the supplying the services again or the payment of the cost of having the services supplied again.


Copyright in the wabi-sabi.com.au is property of Uemporia. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Uemporia and third parties. This property may only be used for the purposes of browsing the wabi-sabi.com.au website and acquiring goods and services of Uemporia.



Applicable Law
These Terms and Conditions are governed by the laws in force in the Australian Capital Territory (ACT), Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts the ACT, Australia and any courts, which may hear appeals from those courts.



The information contained on this website is provided by Uemporia in good faith. The information is believed to be accurate and current at the date the information was placed on this website.

Uemporia does not warrant that the website or any products or services advertised on the website will be available or will meet a customer's requirements.

Uemporia does not warrant that your access to the network or the information contained in any content will remain error free, or that the network or the server which stores and delivers the website and its contents to you will remain free of viruses or other harmful components. By accessing the website you agree that Uemporia will not be liable as a result of any error, virus or harmful component.

Neither Uemporia or employees of Uemporia make any representation or warranty as to the reliability, accuracy or completeness of the information contained on this website, and by accessing this website you agree that neither Uemporia nor any of the employees thereof will be liable for any errors or omissions in the information contained on this website. In ordering products from this website, you accept all responsibility for selecting a product that is suitable for your purposes.


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